New user guide

To be able to use AugmentCity Cloud you will have to be invited.
You should have received a "Welcome to AugmentCity Cloud!" mail and a "Reset your password" mail, from "donotreply@augmentcity.no".

We currently recommend using the windows client to access our Cloud services.



Setup Password:

  1. "Reset Your Password" mail:
  2. In order to use AugmentCity Cloud you will have to set up a password for you account. This is done by using the link found in the "Reset Your Password" mail you should have received.

    Click "click here". Zoom

    Click "click here".

  3. Change Your Password:
    Fill in desired password. Zoom

    Fill in the desired password.

    Make sure your selected password conform to the rules. Zoom

    Make sure your selected password conform to the rules.

    When a new password has been set up you can move on to Step 2: Download and install Nice DCV Client. If you have already done this you can safely go back to AC Cloud App front page.

    Make sure you have finished the new user guide before clicking "Back to AC Cloud App". Zoom

    Make sure you have finished the new user guide before clicking "Back to AC Cloud App".

  4. AC Cloud App front page:
    Make sure you have finished "Step 2" of the new user guide before attempting to login. Zoom

    Make sure you have finished "Step 2" of the new user guide before attempting to login.

The password has been set up and you can proceed to "Step 2: Download and install the Nice DCV Client".


Download Nice DCV:


OS not listed?

Find other versions


System requirements?

You can find system requirements


Install Nice DCV:

  1. "Welcome" screen:
  2. Click "Next" Zoom

    Click "Next"

  3. "End-user License Agreement" screen:
    Read, accept then click "Next" Zoom

    Read, accept then click "Next"

  4. "Drivers Selection" screen:
    Select "Will be installed on local hard drive" Zoom

    Select "Will be installed on local hard drive" (*This is not the default value.)

    Click "Next" Zoom

    Click "Next"

  5. "Ready to install" screen:
    Click "Install" Zoom

    Click "Install"

  6. Installation screen:
    The progress bar shows you how much is left of the installation. Zoom

    The progress bar shows you how much is left of the installation.

  7. "Completed setup" screen:
    Click "Finish" Zoom

    Click "Finish"

The DCV Client has now been installed and you can proceed to "Step 3: Login".


Login to Cloud:

Once the DCV Client has been installed you can login to Cloud.

  1. Main page:
    From the main page select "AugmentCity Login". Zoom

    From the main page select "AugmentCity Login".

  2. Login page:

    Your email address should be the same one that received the "Welcome to AugmentCity Cloud!" and "Reset your password" mails and your password is the password you created when using the link found in the "Reset your password" mail.

    Enter your email and password. Zoom

    Enter your email and password.

    After entering your email and password it will take approximaterly 4s before you are taken to the next page.

  3. Starting remote computer page:
    Nice DCV will automatically launch when timer reaches zero. Zoom

    You will be automatically taken to the next page when the computer is ready. This will take up to 30 seconds.

  4. Allow launch:

    If you select "Always allow https://app.osc.no to open dcv links" you will not have to accept this every time.

    Press "Open Link". Zoom

    Press "Open Link".

  5. Ready to connect page:

    When the remote computer is ready this page will launch the DCV client automatically. If needed you can use the Reconnect button to relaunch the DCV client.

    Links used to reach the FAQ, relaunch the Nice DCV Client and to reach the new user page. Zoom

    Links used to reach the FAQ, relaunch the Nice DCV Client and to reach the new user page.

  6. Nice DCV launching:
    Nice DCV has launched connecting to your instance. Zoom

    Nice DCV has launched and is connecting to your instance.

    AugmentCity is being prepared in the background. Zoom

    AugmentCity is being prepared in the background.

    Everything is now ready, and you can launch your desired scene. Zoom

    Everything is now ready, and you can launch your desired scene.




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